Public-Sector-Solutions Practice Exam Online & Latest Public-Sector-Solutions Questions

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solution, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultant in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 3	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q30-Q35):

NEW QUESTION # 30
A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created.
What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

A. Change the Organization-Wide Default settings for Case to Public Read/Write
B. Create or modify a share group for the Profile used for the Site that gives access to Cases
C. Create or modify a permission set that gives access to Cases owned by the support team
D. Create or modify a sharing set for the Profile used for the Site that gives access to Cases

Answer: D

NEW QUESTION # 31
A government agency wants to provide the ability for an external customer to apply for a grant They require data about the applicant their financial status, project plans, and other details, which must match the structure of their paper form lo comply with the Paper Reduction Act. The expectation is that there will be a lot of interest in this grant, and a high volume of applications will occur. It is also required to have pixel-perfect branding of the application within us authenticated website.
What tool(s) would be required to provide an application form like experience to enter this data?

A. Scripts, Einstein Al, Assessments, and Grants
B. OmniScripts, DataRaptors, Integration Procedures, and FlexCards
C. OmniChannel, Flows, Apex, and DataLoader
D. Application Form, Lightning Web Components, Communities, and Applications

Answer: B

Explanation:
OmniScripts, DataRaptors, Integration Procedures, and FlexCards are tools that can be used to provide an application form like experience to enter data. OmniScripts are guided digital forms that can capture data from external customers and provide recommendations based on business logic. DataRaptors are data transformation tools that can map data between different objects or systems. Integration Procedures are integration orchestration tools that can execute multiple actions in a sequence, such as calling DataRaptors or external services. FlexCards are reusable UI components that can display data from multiple sources in a single view.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/explore-the-com

NEW QUESTION # 32
A customer warns to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in S), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily.
What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

A. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type
B. OmniStudio for capturing answers, along with Einstein Al to evaluate & recommend a license type
C. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type
D. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type

Answer: A

Explanation:
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the customer to create guided digital forms that can capture answers from the public and provide recommendations based on business logic. Decision Matrix is a component of OmniScript that can evaluate answers based on rules and conditions and recommend a license type accordingly.
Reference:https://trailhead.salesforce.com/content/learn/modules/dynamic-assessments-with-public-sector-soluti

NEW QUESTION # 33
An inspector at a large public sector agency is planning to make a visit to inspect restaurants in the city for compliance purposes.
Which three built-in Lightning Components can they use to conduct efficient visits?

A. Inspection Calendar
B. Inspection Tab Container
C. Inspection Details
D. Inspection Action
E. Inspection Dynamic Dashboards

Answer: B,C,D

Explanation:
Inspection Tab Container, Inspection Details, and Inspection Action are three built-in Lightning Components that can be used to conduct efficient visits. Inspection Tab Container is a component that can display a tabbed interface for viewing and editing inspection records. Inspection Details is a component that can display the details of an inspection record, such as the inspection type, status, date, and time. Inspection Action is a component that can display the actions that can be performed on an inspection record, such as completing, canceling, or rescheduling the inspection. Reference: https://help.salesforce.com/s/articleView?
id=psc_admin_setup_inspection_components.htm&type=5&language=en_US

NEW QUESTION # 34
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

A. There are no Visit records.
B. There are no active Action Plan Templates.
C. There are no Violation records.
D. Person Accounts have not been enabled.

Answer: A

Explanation:
There are no Visit records is the most probable cause for the error message when creating the Analytics for the Licensing, Permits, and Inspections app. CRM Analytics for Public Sector is a prebuilt app that comes with Public Sector Solutions and it can provide reports and dashboards for licensing, permitting, and inspections data. However, if there are no Visit records in the org, the Analytics app cannot generate any data and will show an error message. To fix this issue, the City of Snaxboro needs to create some Visit records or import some sample data. Reference: https://help.salesforce.com/s/articleView?
id=psc_admin_setup_crm_analytics.htm&type=5&language=en_US

NEW QUESTION # 35
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Public-Sector-Solutions Practice Exam Online & Latest Public-Sector-Solutions Questions

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Hot Public-Sector-Solutions Practice Exam Online - Pass Public-Sector-Solutions in One Time - Accurate Latest Public-Sector-Solutions Questions

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q30-Q35):

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